Frequently Asked Questions


How do I know if my roof has problems?

All too often, roofing problems are not discovered until leaks or other serious damage occurs. Periodic inspections often can expose broken, bent or missing shingles; loose seams and damaged flashings; or an accumulation of an excessive amount of surface granules in the gutters. Inside your house, cracked paint, discolored walls and peeling wallpaper are possible indications of roof damage.


My roof leaks. Do I need to have it replaced completely?

Not necessarily. Leaks can result from loose flashings or a damaged section of the roof. A complete roof system breakdown usually is irreversible and typically occurs as a result of improper installation or choice of substandard materials. Sometimes the roof system installation is inappropriate for the particular home or building.


Can I do the work myself?

This type of work is more complex and involved than it looks, and we don’t recommend that you attempt it yourself. Professional roofing contractors have the proper equipment, tools and training to safely and efficiently repair or replace roof systems. You may cause further damage to your roof system by attempting to repair it yourself, and you could also sustain serious injury by falling off or through the roof. 

Maintenance performed by homeowners should be limited to inspecting your roof during the fall and spring to look for warped, cracked or curling shingles. You should also periodically clean out gutters filled with dead leaves, sticks, pinecones and other debris. 

If you must inspect your roof system yourself, make sure to only use a firmly braced or tied-off ladder outfitted with rubber safety feet. Wear rubber-soled shoes and stay on the ladder (and off the roof), if possible. 


What if I don’t feel comfortable going up on a ladder?

If you’d like us to inspect your roof for signs of damage, please call us at 513-844-8700, and we’ll send a qualified, experienced roofer out to take a look for you. We offer roof inspections and estimates at no charge.


How long can I expect my roof to last?

Most new roofs are designed to last about 20 years. Some types of roofs, such as slate, clay tile and certain metal systems (copper, for example) can last even longer. 

The actual life expectancy of your roof is determined by a number of factors, including climate and environmental conditions, proper roof system design and installation, quality and suitability of the materials used, and sufficient maintenance. 

Roofing product manufacturers offer a range of different warranties on their products. Scrutinize the guarantees before purchasing to see what responsibilities and financial obligations manufacturers will assume if their products fail before their expected life span. A reputable roofing contractor will usually offer a warranty that covers his workmanship as well; ask him for a written copy of any guarantees.


What will a new roof cost?

The price of a new roof varies widely, depending on such things as the materials selected, contractor doing the work, size, design and location of the home, local labor rates and the time of year. 

Remember that the price you’re quoted must be balanced with the quality of the materials and workmanship. The lowest price may not be your best choice, depending on the other factors involved. For each type of roof, there are different options, styles, shapes, colors and prices; consider the full product range and make your choice based on your preference and budget. Your contractor can help you select the option that best suits your needs.

Within the Cincinnati roofing profession, there are different levels of expertise, experience and reputation. Insist on an established contractor who is committed to quality work, and has a track record of positive customer reviews and excellent performance.


How will you protect my house and landscaping from being damaged during the installation of the roof?

We go to great lengths to treat your property with care and respect while we’re working on your house.

• The cleanup process is ongoing, right from the start. 
• Covers are placed along window, doors, and appliances that could be affected by errant kickback of materials while removing the old roof.
• Tarps are placed over sensitive plants and shrubs.
• Some items may be temporarily moved to a safe area and then returned.
• Noise is kept to a minimum, given the circumstances, and we will be respectful to your neighbors’ requests regarding impact to them.
• Errant nails are picked up from around your house by large industrial magnets with close attention to areas frequented by children and pets.
• We use late model, well-maintained equipment, so as not to drip oil on your driveway


Do you offer free inspections and estimates?

Yes. We will come to your home and do a complete roofing inspection. We’ll measure your roof, calculate the costs, and provide you with a written estimate (including recommendations) for repair or replacement of the roof. We’ll also answer any questions or concerns you may have. There is no charge for these services


How long will it take to complete my roof repair or replacement?

The amount of time to complete a roof is determined by the size, slope, weather conditions and accessibility. The average Cincinnati roofing job would be completed in 1–2 days; however, no matter the size or complexity, we will work on consecutive days until the job has been completed.


Should I do anything before, during, or after the roof installation process?

Yes. Besides payment upon completion of your project, there are a few requests we ask of you: 

• Access to the house, driveway and/or work area
• Access to electricity, or notify us if there isn’t power so we make alternative arrangements for our power tools
• Notify us if are any rooms under the area to be roofed that do not have a ceiling (including the garage), or if you have cathedral ceilings that could be pierced by typical roofing fasteners
• Secure any loose items, including wall mountings, which could be affected by the activities on the roof


Is there anything I can do to prolong the life of my roof?

Yes. Here are some preventative maintenance measures you can do to extend the life of your roof: 

• Keep debris from collecting on any part of your roof, or in your gutters and downspouts
• Make sure that all tree and shrub leaves and branches don’t make contact with the roof 
• When trimming trees and shrubs, maintain a safe height above roof contact, taking into account the fact that branches will hang lower when laden with rain, snow or ice
• Under most conditions, a twice-a-year cleaning routine should be sufficient.
• Don’t penetrate the roof surface when putting up any lighting fixtures
• When hiring services that require access to the roof, ensure that workers are aware and respectful of your roof with their activities and tools.
• Twice a year, perform a ground level inspection of your roof edge, soffits, and fascia. If you notice insects trailing into these areas or if you notice brown stains appearing on these surfaces, it usually indicates that moisture is penetrating through the roof and into the decking. Insects are drawn to the moisture and the organic tannins, which are being released from the moist wood, form the brown stains. Call us to further investigate.


When is the best time of year to put on a new roof?

The most favorable time to install a roof is when the temperatures are above freezing and the wind and rain are at the lowest intensity and frequency. This allows the roofer the best conditions for installation, with the fewest interruptions and lowest risk of leaking. Unless you are very fortunate, sometimes you cannot schedule the roofing work during these periods, and you may need to install the roof in cold temperatures, or in the rainy season.


How do I know whether I should repair or replace my roof?

That is a question that your contractor can provide valuable perspective and advice on. The answer depends on various factors, including your budget and how long you plan to live in your residence.

Here are some clues that your roof might need to be replaced rather than repaired:

• Does the roof leak in many different locations?
• Do leaks continue, despite repeated repair attempts?
• Do repairs seem to make the leaks worse, or do new leaks develop after the repairs are made?
• How tolerant is the occupancy to leaks? Low leak tolerance usually means the "replace" decision is reached earlier. 

It is generally better to replace the roof if it is displaying the above listed conditions, rather than pouring additional money and time into ill-advised repairs, but there are some exceptions.